How do I return my order from outside the UK? Jake March 19, 2026 15:31 Updated Returning from outside the UK involves the following steps:1. Note that you are responsible for the shipping costs of your return, and the items are your responsibility until they reach us. Ensure they are packaged securely.2. Obtain a proof of postage receipt.3. We strongly recommend using a tracked carrier to ensure the package reaches us. If it does not, you will not be entitled to a full refund.Packing Your Return Parcel:Please enclose the following details inside your returns parcel:• Full name• Order number• Short description of the reason for returning the item(s)Send your parcel to:Universal Music D2C Returns Dept DP World Unit C , Symmetry Park BICESTER OX26 6GGRefunds are processed within 14 days of receiving the return at our warehouse. Related articles Can I cancel my order? Can I return my order? Can I upgrade my delivery method once my order is submitted? Comments 0 comments Please sign in to leave a comment.