How long will my delivery take?

As we are a UK-based company, orders placed outside the UK might take a bit longer to reach you. Here are our delivery time frames:

• UK: 1-3 business days
• Europe: 2-6 business days
• USA/Canada: 5-9 business days
• Rest of the World: 6-12 business days

Shipments are handed over to local delivery partners who manage delivery to your address. For delivery updates, please contact them directly. You can find a list of our carriers and their contact information here.

Once your shipment leaves the UK, it will be handled by a local delivery partner in your country. For delivery updates, please contact them directly. You can find a list of our carriers and their contact information here.

If your order hasn’t arrived within 15 business days from the dispatch date, please contact our Customer Service team here. We’re here to help!

Please note, if you’ve selected Next Day Delivery with DPD, this only applies once your order has been dispatched by our warehouse which can take 5-7 days during the holiday period and must be ordered before 11:00am Monday – Thursday, for the best chance of a quicker dispatch.